Dedicated to serving the people of Manado with integrity, transparency, and excellence
To provide efficient, transparent, and accessible government services to the people of Manado, fostering community development, economic growth, and social welfare through innovative solutions and collaborative partnerships.
To be a model government office that exemplifies excellence in public service, creating a prosperous, sustainable, and inclusive community where every citizen can thrive and contribute to the nation's progress.
The principles that guide our work and service to the community
We uphold the highest standards of honesty, ethics, and moral principles in all our actions and decisions.
We are committed to delivering exceptional service that exceeds expectations and serves the public interest.
We operate with openness and accountability, ensuring all processes and decisions are clear and accessible.
We embrace new technologies and creative solutions to improve our services and meet evolving community needs.
We work together with citizens, organizations, and stakeholders to achieve common goals and shared prosperity.
We consider the long-term impact of our decisions on future generations and the environment.
Learn about our structure and key departments
Strategic planning, policy development, and overall administration of government operations.
Citizen services, document processing, permits, and public assistance programs.
Infrastructure projects, social programs, and economic development initiatives.
Human resources, finance, information technology, and operational support services.
We're here to serve you and answer your questions
Have questions about our services or need assistance? Our dedicated team is ready to help you. Contact us through any of the channels listed on our website or visit our office during business hours.